Last updated October 1, 2025
This Privacy Notice for Apex Cleaning, LLC ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://www.apexcleaningnyc.com, request a quote, book a cleaning, or otherwise contact us. If you do not agree with our policies and practices, please do not use our Services. Questions can be directed to info@apexcleaningnyc.com.
We collect personal information you provide directly, such as your name, contact details, and service address, when you request a quote or book a cleaning. We do not knowingly collect sensitive personal information or information from third parties. We use your information to provide and improve our Services, communicate with you, and meet legal obligations. We do not sell your personal information. You may request access to, correction of, or deletion of your personal information at any time.
We collect personal information you voluntarily provide when you request a quote, book a service, or contact us, including your name, email address, phone number, service address, billing address, and payment details where applicable. We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and pages viewed, used to maintain security and improve our Services.
We process your information to schedule and deliver cleaning services, respond to inquiries, send appointment confirmations and updates, process payments, and comply with legal obligations. We may also send marketing communications consistent with your preferences; you can opt out at any time.
We may share your information with service providers who help us operate our business, such as scheduling, payment processing, or communication tools, in connection with a business transfer, or as required by law. We do not sell your personal information.
Yes. We use cookies and similar technologies to operate our website, remember preferences, and understand how visitors use our Services. See our Cookie Policy for details.
We retain your information as long as necessary to provide our Services and meet legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
We use reasonable organizational and technical safeguards to protect your information. No method of transmission or storage is 100 percent secure, and we cannot guarantee absolute security.
We do not knowingly collect personal information from individuals under 18. If we learn we have done so, we will delete that information promptly.
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at info@apexcleaningnyc.com.
Most browsers include a Do-Not-Track feature. Because no uniform standard exists, our website does not currently respond to Do-Not-Track signals.
Residents of New York may have additional rights under applicable state law regarding access to, and deletion of, personal information. To exercise these rights, email info@apexcleaningnyc.com with "Privacy Request" in the subject line.
Yes. We may update this notice periodically. The updated version will be indicated by a revised "Last updated" date.
Apex Cleaning, LLC
[BUSINESS ADDRESS - TO BE PROVIDED]
Phone: [PHONE NUMBER - TO BE PROVIDED]
Email: info@apexcleaningnyc.com
