Last updated October 1, 2025
These Terms of Service ("Terms") are a binding agreement between you and Apex Cleaning, LLC ("Company," "we," "us," "our"), a company operating in New York at [BUSINESS ADDRESS - TO BE PROVIDED]. These Terms govern your use of our website at https://www.apexcleaningnyc.com and any related services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
We provide janitorial, post-construction, multi-family, and residential cleaning services within the service areas listed on our website. Availability, scope, and pricing are confirmed at the time of quote or booking.
We own or license the content on our website, including text, images, and logos ("Content"). You may view and print Content for personal, non-commercial use only. You may not copy, reproduce, or use our Content for commercial purposes without written permission.
By using our Services, you represent that you are at least 18 years old, have the authority to request services for the property in question, and will provide accurate information.
Quotes are estimates based on the information provided and may be adjusted after an on-site or virtual review. Payment terms, cancellation policies, and any late-cancellation or lockout fees will be confirmed at booking.
You agree not to misuse our website or Services, including attempting to access non-public areas of our systems, interfering with our Services, or providing false information when requesting a quote or booking.
If you submit reviews, feedback, or other content to us, you grant us permission to use it in connection with our Services, including on our website and marketing materials, unless you tell us otherwise.
We may monitor our Services for misuse, restrict access, or take other action we consider necessary to protect our business, employees, and clients.
Please review our Privacy Policy, which explains how we collect and use your information. By using our Services, you agree to our Privacy Policy.
We may suspend or decline service to any client at our discretion, including for safety concerns, non-payment, or violation of these Terms.
We may update these Terms, our Services, or our website at any time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
We encourage clients to contact us directly to resolve any concerns. Where informal resolution is not possible, disputes will be handled in accordance with applicable New York law.
Our Services are provided on an "as is" basis. While we take care in every job, we do not guarantee results beyond the scope agreed upon at booking.
To the maximum extent permitted by law, Apex Cleaning, LLC is not liable for indirect, incidental, or consequential damages arising from use of our Services, beyond the cost of the service provided.
You agree to hold Apex Cleaning, LLC harmless from claims arising out of your misuse of our Services or violation of these Terms.
By providing your email or phone number, you consent to receive electronic communications from us regarding your service, including confirmations and updates.
By providing your phone number, you consent to receive SMS messages related to scheduling and service updates. Message and data rates may apply. You may opt out at any time by replying STOP.
If you have a complaint, you may contact the New York State Division of Consumer Protection.
These Terms constitute the entire agreement between you and Apex Cleaning, LLC regarding use of our Services. If any provision is found unenforceable, the remaining provisions remain in effect.
Apex Cleaning, LLC
[BUSINESS ADDRESS - TO BE PROVIDED]
Phone: [PHONE NUMBER - TO BE PROVIDED]
Email: info@apexcleaningnyc.com
